It doesn't always feel like customer helplines offer, well, help. Ellen talked about it with her audience.

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Comments

Barbara Kassler
16 days ago

Ellen, I have been trying to upload a picture to your site to WIN THE CAR, but your site will not allow the picture I scanned and tried to upload, so I could apply because my need is so great!! How do I do this? Also, how do we reach ELLEN'S Customer Service Dept.? Barbara Kassler

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Rosalie Klein
165 days ago

I love You, Ellen! I have written around 25 times asking You to please give My Hard Working Son who doesn't make a lot a money and works long hours a Vehicle. It doesn't have to be New just a Good car that He could get to and from work safely. He is The Best Son Ever and I really need Your Help. I am not going to quite asking for Your Help. The Love of a Mom for Her Children I would do anything to make Him safer on the road.Maybe Your staff can go back a read My Letters to You again. Also, I have asked for Your Newsletter a couple of months ago and still haven's receive it.Thank You so much for reading This. I am not giving Up That You will Help My Awesome Son. Thanks You for all You do for Special People who are on Your Show. I usually cry everyday for all The Love You share with Others in need. God Bless You and Your Beautiful Wife and Wonderful Family and Your Great Staff!!!!Thank You Again for All You Do. You truly are A Special Angel on Earth!!!!

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Tamy Burnette
167 days ago

I have this one niece who totally looks up to me! Her mom and her have no 'relationship. Everything that goes on with her, she fills me in! I'm not sure if her dad ever knows anything!She got sick,her dad would not buy her any medicine. I went and got her some. She's living with her dad, and a dad really can't take care of a daughter the way a mother would. I feel sad and bad for her. I can't do a lot for her, because I'm not working. I'm am disabled, and can't do some of the things a mother would do! I need your advice Ellen! Please help!

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Diane Gibbs
167 days ago

Please, please read. Amy has been a good friend of my son's since college..
Her story is well worth sharing....a truly remarkable young woman....with an upbeat attitude that is simply inspirational. When many would have given up, she chose life!!
She must have an amazing family, too.

http://www.kvue.com/news/local/Regain-life-after-battling...

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Kathy Poff
168 days ago

Ellen,
I am a Middle School counselor in Green Forest AR. I am aware of a desperate living situation and daily hardships of a family currently in our school district. They have lost 2 family members in the past 3 weeks and the family is living in a old chicken house, with a one room area quilted off with a wood stove for warmth. They have had no water in the house for approximately 56 days now because of a major winter storm that burst their well and water pipes. The mother works hard at the local chicken processing plant, but fell and broke her ribs last week. She struggles and continues to go to work everyday to feed her family in spite of doctors orders not to, but she can't miss any more work. I just happened upon this family and their struggles when I made a home visit after the sudden death of her son. Please note this woman would never ask for anything, but she and her 3 children could certainly use your help. Thank you Ellen, I know you will have compassion for her and her hurting family.

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