My friend just got her 2 tv's (2 people went) delivered after returning from the Ellen show and both of them were broken! One gets only half screen and the other has a faulty motherboard and the tv shuts down and turns on at it's own will!She contacted Best Buy and they told her bc she doesn't have a paid for 'reciept' that they won't do anything, even though they are under warranty.. It will cost a few hundred dollars each to have them 'refurbed' or they can take them back for a minimal store credit. (based on the Black Friday/lowest price they sold for).Isn't that grand? Travel across the country to get broken prizes... Just venting bc I feel bad for her and her family member.Thank you!